Nov 15, 2012

IRCTC website continues to choke

The Indian Railway Catering and Tourism Corporation website continues to be under pressure, much to the chagrin of passengers who could not book tickets online for about 10 minutes on Wednesday morning.

The website flunked, following a network glitch attributed to the continued festival rush for about a week. Adding to the pressure is the demand for tickets from those wanting to celebrate Chhat Puja back home.

The IRCTC website choked a number of times in the run-up to Deepavali with people desperately trying to book tickets to go home.

On Wednesday, the website collapsed soon after Tatkal ticket booking commenced at 10 a.m. but was restored after 10 minutes. However, only about 53,000 tickets were booked as against the normal figure of 60,000 during the two-hour period for Tatkal from10 a.m. and 12 noon.

There were more than 12 lakh hits during this period, while the system is capable of handling just about 10 lakh connections, officials maintained.

IRCTC hopes to improve the system within three months and increase its running capacity to 30 lakh-40 lakh hits.
Source - the hindu

Festive rush slows Railways ticket site

Heavy demand for booking online tickets during the festival season has slowed down the railway ticketing website, causing delay and much inconvenience to passengers.

The ticketing site (IRCTC.CO.IN) could not open for about 10 minutes in the morning today due to some network problem, said a senior IRCTC official.

Normally, about 60,000 tickets are booked during the 10 am and 12 am, the peak hour for Tatkal ticket booking, everyday. "However, about 53,000 tickets were booked today during this hour due to the problem," the official said.

Ticketing agents are barred from booking tickets during 10 am to 12 am.

The official said "the site has the capacity to take the load of 10 lakh hits at a time but the concurrent hits increased to more than 12 lakh this time, causing the slowdown."

The site had also developed problem last week before Diwali.

"We are taking three steps to prevent slowdown of the site during the rush hour," said the official adding "first we are upgrading the software, secondly adding new servers and then efforts are also being made to increase the concurrent connection capacity, so that the site can take the load of upto 30 lakh hits at any given time."

There are about three lakh tickets booked online in a day.

He said the changes in the software is expected to be completed in the next three months.

LC gate between Virar- Vaitarna will remain closed for traffic

Work of repairing of approach road & track at LC gate No. 41 between Virar-Vaitarna will be carried out from 22.00 hrs. of 1/2-11-2012 to 06.00 hrs. of10/11-11-2012 (09 days). During this period, the road traffic will be passed o­nly through the half portion of the gate.

Source - CPRO, W Rly

ID proof for sleeper class passenger

In a major initiative to further facilitate the travel of bonafide and legitimate passengers and to reduce the scope for misuse of reserved ticketing system by unscrupulous elements/middlemen, the Ministry of Railways has decided to extend the condition of carrying original proof of identity during travel o­n reserved tickets issued through Passenger Reservation System (PRS) for all reserved classes including ‘Sleeper Class (SL)’,‘Reserved Second Class (2S)’, ‘III Economy Class (3E)’ and ‘First Class (FC)’.This change in policy will come into effect from 1st December 2012.

It has also been decided to expand the list of prescribed proofs of identity for undertaking journey o­n Tatkal ticket and other reserved classes which will be as follows:

1.Voter Photo identity card issued by Election Commission of India.


3.PAN Card issued by Income Tax Department.

4.Driving Licence issued by RTO.

5.Photo identity card having serial number issued by Central/State Government which include the following:

(i)Pension Pay Order s(PPO)

(ii)Ration Card with photographs

(iii)Senior Citizen cards

(iv)Below Poverty Line (BPL) cards

(v)ESI cards (with photograph) issued for taking treatment in ESI dispensaries.

(vi)CGHS Cards (with photograph) issued to individual family members of Central Govt. employees.

6.Student Identity Card with photograph issued by recognized School/College for their students.

7.Nationalized Bank Passbook with photographs.

8.Credit Cards issued by Banks with laminated photograph.

9.Unique Identification Card “Aadhaar”.

10.Photo identity cards having serial number issued by Public Sector Undertakings of State/Central Government, District Administrations, Municipal bodies and Panchayat Administrations.

Under the new policy, from 1st December, 2012, any o­ne of the passengers booked o­n a PNR for undertaking journey inany reserved class has to produce any o­ne of the above mentioned prescribed proofs of identity in original during the journey, failing which all the passengers booked o­n that ticket will be treated as travelling without ticket and charged accordingly.

At present, passengers travelling o­n a reserved ticket, issued through Passenger Reservation System for undertaking journey in any air conditioned (AC) class have to carry any o­ne of the prescribed photo identity card with them during their journey.

The above change in the policy is aimed at facilitating the travel of bonafide and genuine passengers and simultaneously to check the scope for travel o­n transferred tickets.It is also considered that the proposed change shall also be useful from the security point of view.
Source - CPRO, W Rly





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