Jan 19, 2014

KNOW ABOUT - RAILWAY RETIRING ROOMS





Q1.What is Railways Retiring Rooms?
A. 
Railways Retiring Rooms are rooms which are available on Railway Stations across India, They are available in Single
, Double and Dormitory type of occupancy with AC and Non AC combination.

List of Station on which Railways Retiring Rooms available .
S.No.
Location Code
Location Name
Zone
   1
  CSTM
  MUMBAI CST
  CENTRAL RAILWAY
   2
  LTT
  LOKMANYATILAK T
  CENTRAL RAILWAY
   3
  BCT
  MUMBAI CENTRAL
  WESTERN RAILWAY
   4
  BDTS
  BANDRA TERMINUS
  WESTERN RAILWAY
   5
  TNA
  THANE
  CENTRAL RAILWAY
   6
  KYN
  KALYAN JN
  CENTRAL RAILWAY
   7
  PUNE
  PUNE JN
  CENTRAL RAILWAY
   8
  NGP
  NAGPUR
  CENTRAL RAILWAY
   9
  GR
  GULBARGA
  CENTRAL RAILWAY
   10
  MRJ
  MIRAJ JN
  CENTRAL RAILWAY
   11
  NK
  NASIK ROAD
  CENTRAL RAILWAY
   12
  SUR
  SOLAPUR JN
  CENTRAL RAILWAY
   13
  BRC
  VADODARA JN
  WESTERN RAILWAY
   14
  RJT
  RAJKOT JN
  WESTERN RAILWAY
   15
  VSKP
  VISHAKAPATNAM
  EAST COAST RAILWAY
   16
  HWH
  HOWRAH JN
  EASTERN RAILWAY
   17
  ALD
  ALLAHABAD JN
  NORTH CENTRAL RAILWAY
   18
  BSB
  VARANASI JN
  NORTHERN RAILWAY
   19
  LKO
  LUCKNOW NR
  NORTHERN RAILWAY
   20
  NDLS
  NEW DELHI
  NORTHERN RAILWAY
   21
  SC
  SECUNDERABAD JN
  SOUTH CENTRAL RAILWAY
   22
  SBC
  BANGALORE CY JN
  SOUTH WESTERN RAILWAY
   23
  MAS
  CHENNAI CENTRAL
  SOUTHERN RAILWAY
   24
  MDU
  MADURAI JN
  SOUTHERN RAILWAY
   25
  MS
  CHENNAI EGMORE
  SOUTHERN RAILWAY
   26
  BPL
  BHOPAL JN
  WEST CENTRAL RAILWAY
   27
  JBP
  JABALPUR
  WEST CENTRAL RAILWAY
   28
  KOTA
  KOTA JN
  WEST CENTRAL RAILWAY
   29
  ADI
  AHMEDABAD JN
  WESTERN RAILWAY
   30
  DBG
  DARBHANGA JN
  EAST CENTRAL RAILWAY
   31
  DHN
  DHANBAD JN
  EAST CENTRAL RAILWAY
   32
  GAYA
  GAYA JN
  EAST CENTRAL RAILWAY
   33
  HJP
  HAJIPUR JN
  EAST CENTRAL RAILWAY
   34
  KQR
  KODERMA
  EAST CENTRAL RAILWAY
   35
  MFP
  MUZAFFARPUR JN
  EAST CENTRAL RAILWAY
   36
  MGS
  MUGHAL SARAI JN
  EAST CENTRAL RAILWAY
   37
  PNBE
  PATNA JN
  EAST CENTRAL RAILWAY
   38
  RJPB
  RJNDR NGR BIHAR
  EAST CENTRAL RAILWAY
   39
  RXL
  RAXAUL JN
  EAST CENTRAL RAILWAY
   40
  BBS
  BHUBANESWAR
  EAST COAST RAILWAY
   41
  PURI
  PURI
  EAST COAST RAILWAY
   42
  AME
  AMETHI
  NORTHERN RAILWAY
   43
  ASR
  AMRITSAR JN
  NORTHERN RAILWAY
   44
  HW
  HARIDWAR JN
  NORTHERN RAILWAY
   45
  JAT
  JAMMU TAWI
  NORTHERN RAILWAY
   46
  RBL
  RAE BARELI JN
  NORTHERN RAILWAY
   47
  SML
  SIMLA
  NORTHERN RAILWAY
   48
  CBE
  COIMBATORE JN
  SOUTHERN RAILWAY
   49
  RMM
  RAMESWARAM
  SOUTHERN RAILWAY
   50
  ET
  ITARSI JN
  WEST CENTRAL RAILWAY
   51
  HBJ
  HABIBGANJ
  WEST CENTRAL RAILWAY
   52
  KTE
  KATNI
  WEST CENTRAL RAILWAY
   53
  STA
  SATNA
  WEST CENTRAL RAILWAY
   54
  BJU
  BARAUNI JN
  EAST CENTRAL RAILWAY
   55
  SWM
  SAWAI MADHOPUR
  WEST CENTRAL RAILWAY

Q2.What is the duration of Booking ?

A. 
Minimum 12 Hrs to Maximum 48 Hrs.


Q3.What is the rules for Cancellation of Retiring Rooms?

A.
·  Deduction of 10% on cancellation in advance of 48 hrs of the day of occupation.
·  Deduction of 50% on cancellation within a period of less than 48 hrs to the day of occupation.
·  Deduction of 100% on cancellation on the day of occupation.
·  Passenger wise cancellation is not allowed , only Room wise cancellation is allowed.
·  If more than one room/dormitory is booked and cancellation is being done for few room/dormitory then cancellation rule 1, 2 and 3 will be applicable for room/dormitory as per case.


Q4.What would be the room Accommodation?

A.
·  For one passenger one Single Bed Room or One Double Bed Room or One Bed in Dormitory can be can be allocated.
·  For two passenger One Double Bed Room or Two Bed in Dormitory can be allocated.
·  For three passenger (one Double Bed Room + One Single Bed Room) or Three Bed in Dormitory can be allocated.
·  For four passenger Two Double Bed Room or Four bed in Dormitory can be allocated.
·  For five passenger Two Double Bed Room or Five bed in Dormitory can be allocated.
·  For Six passenger Two Double Bed Room or Six bed in Dormitory can be allocated.


Q5.How is service tax being charged?

A.
·  Levying of service tax @12.36% of the tariff of the room/bed.
·  Levying of rate of service tax is configurable and managed by terminal application.
·  Room and slot wise service tax is applicable.
·  If the tariff of the room/bed is equal or greater than rupees five hundred for 12 hrs slot then service tax will be applicable.
·  If the tariff of the room/bed is equal or greater than rupees one thousand for 24 hrs slot then service tax will be applicable.
·  For 36 and 48 hrs slot levying of service tax will be applicable as per above two points.


Q6.How is Extension Charge being charged?

A. 
·  If a room is being booked in single transaction for more than 24 hrs periods in combination of slots (12X24,24x12 and 24X24) then second slot assumes as extension of booking of first slot and 25% extra tariff of the second slot is being charged i.e.


First Slot (Tariffs)
Second Slot (Tariffs)
Total Tariffs
12 (100)
12 (100)
100+100=200
12 (100)
24 (200)
100+(200+50)=350
24 (200)
12 (100)
200+(100+25)=325
24 (200)
24 (200)
200+(200+50)=450


Q7.How is IRCTC Service Charge being charged?

A. 
IRCTC Service Charge of Rs.20/- upto 24hrs for a Retiring Room and Rs.10/- upto 24hrs for a Dormitory Bed and of Rs.40/- from 24hrs to 48hrs for a Retiring Room and Rs.20/- from 24hrs to 48 hrs for a Dormitory Bed.

Q.8 General Questions



S.No.
Questions
Answers
   1
  Can Retiring Room booked online ?
  Yes
   2
  Max No of passengers booked per ticket?
  Number of Passenger booked on train ticket
   3
  Can Wait listed tickets booked?
  No
   4
  Can RAC tickets booked?
  Yes
   5
  Can Confirmed tickets booked?
  Yes
   6
  Max time limit up to which tickets can be booked?
  Upto Check IN
   7
  Is name change permissible?
  No
   8
  Is Journey Alterations permissible?
  No
   9
  Can cancellation be done across counters?
  No
   10
  Cancellation Online - Before Check In
  Yes, As per policy .
   11
  Cancellation Online - After Check In
  NO
   12
  Can both Credit card and debit card be used for booking?
  Yes
   13
  Is ID Proof Required for Booking?
  Yes
   14
  What are the Contact Details?
  Email us at retiringroom@irctc.co.in or call us at 011-23345702
   15
  What is the Authority to Travel?
  Electronic Reservation Slip printout issued by railtourismindia.com
   16
  What are Booking Hours?
  12:30 AM to 11:30 PM
   17
  Does payment made confirms booking of tickets?
  Only confirmation number generation ensure booking.
   18
  Is PNR mandatory for the booking?
  Yes
   19
  Can we get the concession on senior citizen?
  No
   20
  Can we get the lunch or dinner, when we booked the retiring room?
  No
   21
  What is the age of child for the booking?
  0-5yrs
   22
  While booking, the amount was debited but ticket not booked. What should I do?
  Amount would be refunded with in 7-10 working days in same account
   23
  What should I do if I don't see the confirmation of my booking on my screen?
  Please check your Booking History or Email us at retiringroom@irctc.co.in or call us at 011-23345702
   24
  Can partial cancellation be done?
  NO
   25
  What is the NO. of Booking per PNR?
  One Booking Per PNR(Onward/Return)


Source - railtourismindia

 

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