MUMBAI: Western Railway has designated 54 counters as passenger reservation system (PRS) centres across Mumbai division only for those who wish to travel personally.
WR's chief public relations officer Sharat Chandrayan said, "These self-advance reservation counters have been introduced to facilitate genuine customers, who wish to book tickets for summer vacations. They will help curb malpractices in reservation bookings."
The counters, at 25 stations, including 17 suburban stations, will operate from 8am-9.45am from February 13 to April 10, 2014.
The passenger will have to submit a self-attested copy of ID proof along with requisition slip. They will also have to present the original ID for verification.
This facility will also be available at counters reserved for ladies, senior citizens, cancer patients and the differently-abled at Churchgate, Mumbai Central, Andheri and Borivli.
Passengers have welcomed the WR initiative to open self-tatkal ticket counters at select PRS centres. Under this, separate queues are maintained for persons wanting to book tatkal tickets for themselves. Commuters will have to carry a self-attested copy of ID proof along with original ID.
Borivli resident Himmat Shah said, "This will definitely bring down dependency on touts, who send their men in advance to booking counters to corner tickets for clients, who are willing to pay a premium."
Mira Road resident J Pandya said, "Though the decision is well-intentioned, it may not be of much benefit as reservations get full within minutes. The railways must increase coach capacity during the peak season."
Source - TOI