May 29, 2015

Yoga camp for railway staff

The Railways has taken to ayurveda and yoga to promote productivity and reduce stress among its employees. A release said a special camp was conducted for nearly 100 employees of the Mysuru Divisional Office here on Thursday.

The camp was inaugurated by G.S. Ramachandra, Chief Medical Superintendent in-charge, South Western Railway Hospital, Mysuru, and Asha Sebastian, specialist in ayurveda and Somesh, Mukhya Sikshak, Pathanjali Yoga Sikshana Kendra.

Dr. Ramachandra said yoga and ayurveda are expected to help employees to de-stress thereby reducing the number of accidents and improving productivity.
Source - the hindu

Surat railway station gets 24x7 CCTV surveillance

SURAT: With the installation of 43 high resolution closed circuit television (CCTV) cameras, Surat's railway station is now under round-the-clock surveillance. The cameras have been installed on platforms, ticketing areas and other strategic spots in the last two days to keep a close vigil on the illegal activities and suspicious movement of those in the station premises.

Divisional Railway Manager (DRM) at Mumbai Shailendra Kumar was in the city on Thursday to inaugurate the CCTV cameras and other projects including raising the height of platform number 2 and 3. He told TOI, "There were 32 CCTV cameras installed earlier, but they were not capable to detect faces and were of very low resolution. Thus, we decided to replace them with high-resolution surveillance cameras."

Railway Campaign a Boon to Kozhikode Station

Kozhikode Railway Station | T P Sooraj

KOZHIKODE:The Railyatri Upbhokta Pakhwada, Passenger and Customer Facilitation Fortnight being observed by the Indian Railway between May 26 and June 9, has come as a good news for the Kozhikode Railway Station. As a part of the campaign, which is being celebrated all over the country, the station will get a WiFi facility, more food outlets and ticket rate display boards.

As a part of the observance the new flyover connecting the third and fourth platforms and the executive lounge at platform number 1 will be formally inaugurated. The foundation stone for the shelter home connected to the station will be also laid during the fortnight observance. Railways has launched the campaign to win the hearts of the customers and employees by taking result oriented actions at all the stations. 

Chief Commercial Inspector P Rajagopal said that BSNL has been entrusted to setup the WiFi facility at the station. Once the facility goes functional, he said that the passengers will be able to avail free internet connection on all the four platforms of the station.

Indian railways: Rajdhani, Shatabdi trains to have paperless ticketing system

Indian Railways: Paperless ticketing system is operational in unreserved ticketing for commuters in Egmore and Tambram in Chennai. (PTI)

Stepping up efforts to reduce usage of paper, Railways have decided to introduce paperless mobile ticketing system in premium trains like Rajdhani and Shatabdi services.
Currently, the paperless ticketing system is operational in unreserved ticketing for commuters in Egmore and Tambram suburban section in Chennai on a pilot basis.

Lucknow Metro may not take off before 2017: LMRC Officials

Lucknow (LKO): The Metro would not be a reality in Lucknow before 2017. Construction work itself would continue till 2016, say officials engaged with the project.

At a press conference held on Wednesday, Lucknow Metro Rail Corporation’s (LMRC) rolling staff director Mahendra Kumar said the trial run of the Metro, which was supposed to start by September 2016, would not be initiated before December of next year. Thereafter, a six month trial would be held before opening the service for people.

SCR to run two Superfast Special Trains between Secunderabad and Patna

Secunderabad (SC): In order to clear extra rush of passengers during the summer season, South Central Railway will run two Special Trains between Secunderabad and Patna as detailed below:-

Train No. 02791 Secunderabad – Patna Superfast Special Train will depart Secunderabad at 08:35 am on 5th June, 2015 (Friday) and arrive Patna at 04:10 pm on the next day.

Now Book Railway Reservation through Simple SMS! – an IRCTC/CRIS initiative

A user’s guide, comparisons and limitations of the railway’s latest SMS based ticketing service targeting the mobile phone population
Indian Railways now provides enough options for you to avoid the queue at the booking counter. The latest is the SMS ticketing service which targets the 80 percent mobile phone population in India.
Railways has launched the service to book tickets through SMS on July 1. You do not need to download any app and do not even need a phone with internet connection. This is a smart move because only less than 5 percent of India owns a smart phone among the 80 percent who own mobile phones in India.
As with any new service, there are many questions and apprehensions regarding the service; there are a few pointers hence on how to book tickets using the SMS ticketing method.
There are two numbers through which people could book tickets through SMS: 139 and 5676714
Booking through 139
This is a simple process and involves two steps, sending the travel information (date of journey, number of passengers, train number) and getting a transaction id and paying for the ticket. Before getting on to booking your ticket with 139 on SMS, you need the following essentials:
  1. An IRCTC account for which you have to register at
  2. A mobile number registered both with your bank and IRCTC. A registered mobile number is the one in the records with your bank and can also be used for your banking needs. This same number should be in the records of IRCTC else the SMS ticketing will return an error.
  3. A four-digit Mobile Money Identifier (MMID) code needed for the payment process. To register your bank account for MMID, choose your bank from a list <hyperlink ‘list’ to> of 26 banks which offer this service.
You can click on the bank in the list which will direct you to bank site which explains the procedure for availing an MMID. For most banks, all one has to do is send one’s MMID followed by the last four digits of your account number from a registered account number to this number. The MMID is sent almost instantly.
Once armed with an IRCTC account, MMID and a registered mobile number, you are ready to book your ticket.
To start, SMS, BOOK <TravelDate(DDMM)> (upto 6 passengers) to 139 to book your ticket.
You will receive a message in the following format:
Transaction id, Ticket Amount, Service Charges, Total Amount Seat status. For Payment: SMS PAY IMPS IRCTCUserID to 139
Decoding the above message:
The customer will get a message with a unique transaction id of seven digits, the amount of the ticket, added service charge, total amount and the status of availability of seats. For payment, the format for SMS code to be sent to 139 will be as follows:
This where you need to get an OTP. OTP is one-time password provided by the banks for safe banking. Different banks have different procedures for OTP. For example, with ICICI Bank it can be requested by sending ‘OTP’ from a registered mobile number to a specific number provided by ICICI Bank. You can also request it on your registered email id.
Where TID is Transaction id.
IMPS is used when you want to use the mobile payment gateway to pay for the ticket.
OTP or one-time password
IRCTC User Id is your IRCTC user name.
Once your details are verified, your ticket will be booked and you will get a congratulatory message about your ticket booking.
Tickets can be cancelled by sending CAN followed by PNR number and IRCTC user ID to 139. This is for full cancellation. For partial cancellation, the customer needs to send CAN followed by PNR number, IRCTC user ID and passenger name and number.
Booking through 5676714
This method is a little different method of booking tickets. For this method too, the customer would need a mobile number registered with IRCTC and his/her bank account. Apart from IMPS, this also provides the facility to pay by ‘mWallet’ which is a mobile payment platform where payments can be made from an existing account known as ‘Zipcash’.
To register on ‘Zipcash’, all a customer needs to do is send ZIP to 56767 after which a login name and PIN number will be sent to the mobile phone number. You can recharge your Zipcash account online at and pay through that when you book your ticket.
To start with the process, SMS START IRCTC user id to 5676714. This message again should be sent from a registered mobile number.
As a reply, the customer will receive the format for sending the SMS along with instructions for booking the ticket. One can get further clarifications by sending HELP to 56767.
The format is as follows:
BOOK Date of journey in DD/MM/YY format, Train number, class, passenger name, age, gender. This is valid for only four passengers.
If all the fields are entered correctly, the customer will receive the following reply:
As mentioned above, payment can be made through IMPS, which is the same as the payment method when ticket is booked through 139 or through MPAY. MPAY is the mobile wallet application through which payments can be made using Zipcash.
For payment, the following SMS needs to be sent to 5676714:
For IMPS method: Pay IMPS
For MPAY method: Pay MPAY
Instructions in both cases would be sent as a reply to the customer. In case of IMPS, customer will have to proceed with MMID and OTP received from the bank to complete the transaction, just as when using 139. Money would be deducted in one step in case of MPAY system where the customers use Zipcash to pay for the ticket.
While both the methods provide an easy way to book tickets, you cannot book tickets under any quota and not between 8am and 12am. Everything is in English, which is again a limitation as the target population of mobile owners is not all English-speaking. Both the payment options need you to be under the umbrella of banked population which is also not true of all the people this service is targeting. Hopefully, such shortcomings will be taken care of once the system starts running and changes are made accordingly.
In booking with both 139 and 5676714, the 139 method looked easier as it was just a two-step process. In booking with 5676714, the payment step was further divided into two more steps which looked complicated when compared with 139. Of course, 5676714 gives an option to book using Zipcash which will be an easier method for those who already have Zipcash accounts for making other payments. 139 also allows you to book tickets for six passengers in one go while 5676714 allows for only four.

SMS based Passenger Complaint & Suggestion System (SPCSS) for Indian Railways passengers

Indian Railways have introduced a System where one can complain from a running train.  The SMS about complaint will be acknowledged and attended.  Give the Train No., Bogie No., precise nature of complaint like no water in toilets, no lights, fans not working, security problem or whatever through SMS.  The Railway number to which one can SMS is 8121281212.  This will help someone in emergency.
  1. To get complaints/suggestions from customers through SMS for aligning railway resources and priorities to customers’ aspirations and expectations.
  2. To reduce the gap between the customers’ expectations and railway’s performance.
  3. To help railways prioritize focus areas.
  4. To foster greater participation of customers in railway services.
  1. Complaint/suggestion can be registered at 8121281212 by sending an SMS.
  2. In response, an automated acknowledgement with a unique ID will be sent as an SMS.
  3. With the unique ID, passenger can know the status of the complaint by sending SMS:- “STATUS < SPACE > < REFERENCE ID>” to 8121281212 or by logging on our website
  4. Final reply will be sent through an SMS and will also be available on website-

Streamlining railway traffic in Maoist-hit areas not easy

PATNA: Streamlining traffic movement, particularly in Maoist-affected areas, is not an easy task for the East Central Railway (ECR). Out of 3,400km under the zone, 1,715km area is Maoist-affected.

Railway security personnel are always on their toes to safeguard railway property and passengers, said ECR GM A K Mittal. He said there were nine blasts and 53 'bandh' calls by Maoists and other organizations in the ECR in 2014-2015. Railways is still running passenger trains with precautionary measures in those areas. Speed restriction of 65 kmph is applicable from 9pm to 6am in the Maoist-dominated areas in the zone, Mittal said adding the security number 182 has evoked good response from passengers in case of any emergency.





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