EASTERN RAILWAY’S RAILMADAD WING ACHIEVES REMARKABLE SUCCESS IN PASSENGER GRIEVANCE REDRESSAL

20-01-2024

Eastern Railway proudly announces the outstanding performance of its RailMadad wing in efficiently resolving passenger grievances. From April 2023 to December 2023, the average time taken to resolve RailMadad complaints is an impressive 41 minutes, with an extraordinary disposal rate of nearly 99.98%. Key Highlights: Diverse Complaint Categories: The RailMadad platform addresses a wide array of passenger concerns, including late train running, toilet conditions, water supply, luggage theft, medical assistance, Divyagan facility, UTS recharge wallet, o­nline ticketing, ATVM machine, parcel facilitation, food quality, quantity, and unauthorized persons in SLR. Swift Response

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विकलांग अभ्यर्थी के लिए पदोन्नति में आरक्षण के संबंध में स्पष्टीकरण (H/E)
December 15, 2023

आरबीई सं. 133/2023 भारत सरकार/ GOVT OF INDIA रेल मंत्रालय/MINISTRY OF RAILWAY रेलवे बोर्ड/RAILWAY BOARD सं. ई(एनजी)I/2019/पीएम4/8(ई-3417344) नई दिल्‍ली, दिनांक: 04.12.2023 महाप्रबंधक

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Transfer on Spouse Ground at Same Station
December 14, 2023

Transfer on Spouse Ground at Same Station RBE No. 23/2010  PC NO.185 GOVERNMENT OF INDIA  MINISTRY OF RAILWAYS  (RAILWAY-BOARD) NO.E(NG)I-2009/TR/29.                                                          New Delhi, dated 02-02-2010. The General Managers (P) All Indian Railways and Production Units (As

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Transfer Order – CTI / Commercial Superintendent / Chief Ticket Supervisor
December 13, 2023

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TRANSFER & POSTING ORDER ASSITANT S & T DATED 7.12.2023
December 13, 2023

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Vacancy Notification of Manager Guest Service (MGS)-Staff Welfare, Level-7
December 11, 2023

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Measures Taken By Govt To Enhance Safety In Train Operations And Minimize Train Accidents
December 9, 2023

Consequential train accidents have declined over the years, as shown by the graph below:- The average number of consequential train accidents during the period, 2004-14 was 171 per annum, while the average number of consequential train accidents during the period, 2014-23 has declined to 71 per annum. The following measures have been taken by

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