EASTERN RAILWAY’S RAILMADAD WING ACHIEVES REMARKABLE SUCCESS IN PASSENGER GRIEVANCE REDRESSAL

20-01-2024

Eastern Railway proudly announces the outstanding performance of its RailMadad wing in efficiently resolving passenger grievances. From April 2023 to December 2023, the average time taken to resolve RailMadad complaints is an impressive 41 minutes, with an extraordinary disposal rate of nearly 99.98%. Key Highlights: Diverse Complaint Categories: The RailMadad platform addresses a wide array of passenger concerns, including late train running, toilet conditions, water supply, luggage theft, medical assistance, Divyagan facility, UTS recharge wallet, o­nline ticketing, ATVM machine, parcel facilitation, food quality, quantity, and unauthorized persons in SLR. Swift Response

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Software Aided Train Scheduling and Network Governance)
November 20, 2021

सत्संग (SATSANG) सॉफ्टवेयर सहायता प्राप्त गाड़ी शडयुलिंग  (Software Aided Train Scheduling and Network Governance) भारतीय रेलवे जैसे एक व्यस्त नेटवर्क के लिए किसी समय -

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रेल सेवको पर साधारण लागू होने वाले नियम
November 20, 2021

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