ALTERNATE TRAIN ACCOMMODATION SCHEME

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SALIENT FEATURES – ALTERNATE TRAIN ACCOMMODATION SCHEME -“VIKALP”

October 20, 2022, 7:16 AM

With a view to provide confirmed accommodation to waitlisted passengers and also to ensure optimal utilisation of available accommodation, Alternate Train Accommodation Scheme (ATAS) known as ‘VIKALP’ has been introduced in all Mail/Express trains.

In this Scheme wait listed passenger has to give an option at the time of booking of ticket & those passenger subject to availability of vacant accommodation. Broad features of the scheme are as under:-

1• The passengers can exercise the option for getting shifted to a train upto 72 hours of scheduled departure of original train in which waitlisted ticket was booked.

2• All the passengers booked under the scheme are given an option for getting alternate accommodation irrespective of the fact whether the boarding / destination station of the passenger are originating / terminating / roadside station.

3• No extra charges are taken from passenger or any refund is provided for difference of fare.

4• Only those VIKALP opted passengers who remain fully Waitlisted after charting are considered for allotment in the alternate train.

5• Either all passengers of a PNR or none is transferred to alternate train in same class. The passenger can be considered for shifting to a train leaving from any station amongst the duster of stations defined by Railways based on the convenience of the passengers to a station serving the destination station on the same analogy.

6• Waitlisted passengers of original train are not allowed to board the original train if allotted alternate accommodation.

7• Passengers once provided alternate accommodation in alternate train are treated as normal passengers in alternate train and are eligible for up gradation.

8• When a VIKALP opted passenger opts to cancel, after he / she has been given an alternate accommodation, he/she is treated as a CONFIRMED passenger and the cancellation rules will apply accordingly.

9• No refund for difference of fare between the original train and the alternate train, including Tatkal charges, if any, is given to re-allocated passengers or realisted from them.

10• Once a VIKALP passenger has been allotted alternate accommodation, journey modification is not permitted.

11• When a passenger who has been allotted alternate accommodation has not performed his journey in the alternate train, he can claim for refunds by filing a TDR request.

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