EASTERN RAILWAY’S RAILMADAD WING ACHIEVES REMARKABLE SUCCESS IN PASSENGER GRIEVANCE REDRESSAL

20-01-2024

Eastern Railway proudly announces the outstanding performance of its RailMadad wing in efficiently resolving passenger grievances. From April 2023 to December 2023, the average time taken to resolve RailMadad complaints is an impressive 41 minutes, with an extraordinary disposal rate of nearly 99.98%. Key Highlights: Diverse Complaint Categories: The RailMadad platform addresses a wide array of passenger concerns, including late train running, toilet conditions, water supply, luggage theft, medical assistance, Divyagan facility, UTS recharge wallet, o­nline ticketing, ATVM machine, parcel facilitation, food quality, quantity, and unauthorized persons in SLR. Swift Response

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Minister of Railways congratulates Ms Shaina NC and her team and Central Railway for their efforts in restoration of Byculla station
July 27, 2023

Hon’ble Minister of Railways congratulates Ms Shaina NC and her team and Central Railway for their efforts in restoration of Byculla station to its original Architectural glory and winning the UNESCO Asia-Pacific Award of Merit for Heritage Restoration & Conservation Shri Ashwini Vaishnav, Hon’ble Union Minister for Railways,

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Central Railway’s splendid performance in Loading of Automobiles during Current Year
July 26, 2023

मध्य रेल द्वारा चालू वित्त वर्ष के दौरान ऑटोमोबाइल  लोडिंग में शानदार प्रदर्शन-  वित्तीय वर्ष 2022-23 के लिए राजस्व के रूप में 159.14 करोड़

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भारतीय रेलवे और C-DOT ने मिलाया हाथ, जाने क्यों?
July 26, 2023

रेल मंत्रालय ने रेलवे में सी-डॉट के दूरसंचार समाधान और सेवाएं देने और उनके कार्यान्वयन में दूरसंचार सुविधाओं के प्रावधान के संबंध

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Update on progress of Rameswaram Station redevelopment works
July 14, 2023

In order to offer globally competitive infrastructure, ambience and facilities for rail passengers, Southern Railway has taken up Station Redevelopment projects.  The transformation of Rameswaram railway station is poised to revolutionize the travel experience of rail passengers, given its status as a renowned pilgrimage site and popular tourist

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रेलवे सुरक्षा बल ने अपराधियों पर कड़ी कार्रवाई की
July 14, 2023

रेलवे सुरक्षा बल ने अपराधियों पर कड़ी कार्रवाई की है, ताकि सुरक्षा उपायों को बेहतर बनाया जा सके और पूरे देश में रेलवे संपत्ति तथा

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Prime Minister flags off two new Vande Bharat Express trains from Gorakhpur Railway station
July 8, 2023

Vande Bharat Trains introduced between Gorakhpur-Lucknow via Ayodhya, and Jodhpur- Ahmedabad (Sabarmati) Now, there are total 50 Vande Bharat routes operational in the Country These Trains are saving hours of Journey time as compared to the current fastest train in the routes Vande Bharat Express to provide world class experience to

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दिल्ली से जैसलमेर अब तेजी से सफर – शुरू हुई नई स्वर्ण नगरी एक्सप्रेस